Shipping Policy

Shipping Policy

Thank you for shopping with Useless but Precious.

We know you're excited to receive your precious little treasures, and we'll do our best to get them to you as quickly as possible.

Processing Times

Orders are typically processed and dispatched within 2–5 business days.

During busy periods, sales events, public holidays, or unexpected circumstances, processing times may be slightly longer.

Shipping Within Australia

Estimated delivery times vary depending on your location and the shipping carrier.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Please note that delivery timeframes are estimates only and may be affected by factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Any applicable shipping charges will be displayed before payment is completed.

Incorrect Shipping Information

Please ensure your shipping details are accurate when placing your order.

We are unable to take responsibility for delays or additional costs resulting from incorrect or incomplete delivery information provided at checkout.

Lost or Delayed Parcels

If your parcel appears to be delayed or missing, please contact us and we will do our best to assist in locating your shipment.

While we work closely with our delivery partners, delivery services are provided by third-party carriers and delays may occasionally occur.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of receiving your parcel.

Please include:

  • Your order number
  • A description of the issue
  • Photographs of the damaged item and packaging

We will review the situation and work with you to provide an appropriate resolution.

Australian Consumer Law

Nothing in this Shipping Policy excludes, restricts, or modifies any rights or remedies available to you under the Australian Consumer Law.

Contact

For any shipping-related enquiries, please contact us at:

hello@uselessbutprecious.com

Some things travel across the world.
Some things travel across a room.

Either way, we're excited for your treasure to find its way home.